Visitor Services

Outlet Services

Customer Amenities:
Amenities include an eight eatery Food Court, several options for tasty treats, as well as a full service Bahamian style restaurant - Kafe Kalik.   RV/Bus Parking is available and valet parking services.  Visit Guest Services (located near Neiman Marcus LAST CALL) for details on the following: coupon books, gift cards, courtesy strollers and wheelchairs, area tourist information, Foreign Currency Exchange, transportation information (Taxi, I-Ride Trolley, LYNX Bus), and Lost & Found.

Contact:
407-352-9611, press 1
Prime Outlets - Orlando
Orlando, FL 32819
 

Personal Services

WHEELCHAIRS & STROLLERS – Available at Guest Services*
GIFT CARDS – Available at Guest Services*
FOREIGN CURRENCY EXCHANGE – Available at Guest Services*
*Guest Services located within the management office, near Neiman Marcus LAST CALL.
 

Marketing Support

For press kits, photo's and other media inquiries please contact Brooke Smith, Marketing Manager at (407) 352-9611 or bsmith@primeretail.com.

Group Benefits

Group Tours:
Pre-registered shopping groups of 20 or more that arrive by motor coach receive a FREE coupon book voucher, a shopping bag and other goodies.

Group Leaders & Motor Coach Drivers receive a voucher for a FREE $5 Prime Outlets Gift Certificate (must be pre-registered at least 48 hours in advance) to purchase a meal when they check in at Guest Services (located near Neiman Marcus LAST CALL.) Groups arriving by motor coach will be greeted at the entrance to Prime Outlets - Orlando near the management office. For information or to register your group click here, call Guest Services at (407) 352-9600 or contact Marilyn Mercado at mmercado@primeretail.com.

Miscellaneous

Specialty Leasing Opportunities
To obtain information in opening a kiosk or leasing temporary space at Prime Outlets - Orlando contact Robin Bessinger, Specialty Leasing Manager at (407) 352-9611 or rbessinger@primeretail.com