Visitor Services

Prime Outlets Williamsburg Services

Guest Amenities Include:

Child Changing Tables are in most restrooms
Family Restrooms: Located on the side of Sketchers and on the side of Auntie Anne's Pretzels
ATM'S (At the Atrium near Nike, the Atrium near Harry & David, and at the Food Court)
UPS Drop Boxes: Located in the Atrium near Harry & David and in the Food Court
U.S. Mail Boxes:  Located in the Atriums near Harry & David and Nike
Complimentary RV and Motor Coach parking behind L.L. Bean
Tourism and Area Attraction Information located at each Atrium and in the Food Court

Personal Services:

Complimentary wheelchair and stroller rental
Lost & Found
Mall Gift Card sales
Fax services
Photocopy services
Free Prime My Closet Loyalty Club Registration and Discounts
Coupon Book Sales
Prime Time Shopper Discounts
Area Attractions, Restaurants, and Hotel recommendations
Group Tour Information

Services are available at Guest Services in the Food Court

Group Benefits

We LOVE Group Tours! For each registered group of 10 or more, we will provide each member with a welcome package full of savings.
Upon check-in at the Polo Ralph Lauren Factory Store, each group member will receive a Polo Ralph
Lauren shopping bag, a FREE coupon book (a $3 value), a mall directory, and additional savings that can be used through out Prime Outlets - Williamsburg.
In addition to the welcome package, the driver and a tour guide will receive a complementary meal voucher valued at $7.00;  valid at any Food Court merchant.
For information about this specific center please call (757) 565-1119 option 2 / Guest Services.

Visit our 'TOURISM' page on primeoutlets.com for more group information or to pre-register.Or contact Kathie Strauss kstrauss@primeretail.com
 

Military Discounts

Present your Active Military ID at Guest SErvices in the Food Court to receive a FREE V.I.P. Coupon Book worth hundreds of dollars in savings! Also receive a list of stores that offer year-round military discounts of 10% to 20% to members of our armed forces.

Prime Time Tuesdays- Discounts for those age 55+

Pet-Friendly

Prime Outlets Williamsburg is Pet-Friendly and does allow leashed dogs in the common areas. Please check with the store before entering with pet.

Marketing and Public Relations Support

Contact Kathie Strauss, Marketing Manager at kstrauss@primeretail.com for information regarding brochures, maps and press information for Prime Outlets - Williamsburg.

Leasing Space

Looking to open a business at Prime Outlets- Williamsburg? For permanent or short-term leasing opportunities, contact Nick Barrett, General Manager at nbarrett@primeretail.com.

Advertising and Sponsorship Opportunities

Prime Outlets - Williamsburg is the perfect location to advertise your business or product in front of millions of visitors each year! We offer a variety of opportunities from signage to sponsorship. The list is endless! Email Kathie Strauss, Marketing Manager at kstrauss@primeretail.com  for a complete list of opportunities.

Employment Opportunities

Please Note: Position Availabilities, Descriptions and Details are subject to change without notice. Applications must be made in the individual store unless otherwise noted.